FAQs

Please read our FAQs page to find out more.

What is a sand candle?

A sand candle is a candle made of granular sand wax: you pour the wax into any heat-safe vessel, place a wick, and light it. When it burns down, you top the vessel up with fresh sand wax and a new wick — the vessel stays, the scent returns. Our sand wax is paraffin-free and plant-based.

What makes Adore Sand candles unique?

They are refillable. Instead of throwing the candle away when it burns down, you refill the same vessel with fresh sand wax — unlimited design choices, any vessel, any scent. Scented in the UAE.

What is the sand wax made of?

Our sand wax is a paraffin-free, plant-based wax in granular form, used with cotton wicks. The base wax is unscented — fragrance oils, composed in the UAE, are added to your taste. Coloured versions contain dyes.

What is the burn time of one wick?

The burn time of one wick 5cm is up to 7-8 hours, provided that the wick is positioned no more than 5 mm from the surface of the wax

Do you offer candle refills?

Yes! Refills come in 1kg and 3.5kg packs with wicks included. To refill: remove the used wick, top the vessel up with fresh sand wax, place a new wick — done. Not sure how much you need? Use our candle sand calculator.

How much sand wax do I need for my vessel?

As a rule of thumb: a 10 × 10 cm vessel takes about 0.4 kg. For your exact size, enter your vessel dimensions into our candle sand calculator — it recommends the right pack instantly.

Do you offer custom or corporate gifting?

Yes, we specialize in custom sets for events, client gifting, and branded collaborations. We can personalize packaging, include message cards, and even design exclusive ceramic containers. Contact us to explore options.

Can I include a gift-card message?

Yes! Send us a message on WhatsApp to include a personal note — we’ll be happy to add a warm touch with pleasure.

Where do you ship?

We currently ship across the UAE and now deliver to Saudi Arabia and Oman. More regions coming soon!

How long does delivery take?

UAE: 2–4 working days

KSA & Oman: 4–8 working days

Where you can find us offline?

You can explore our collection at selected concept stores in Dubai, including Wud Flowers and FLTRD.
Follow us on Instagram for updates on pop-ups, new launches, and seasonal markets.

Didn’t find your answer?

Don't hesitate to contact us